Thankful Expands To Europe

Venice, California-based AI customer service software developer Thankful said today that it is expanding into the European market, via a partnership with Netherlands-based Dixa. According to the companies, Dixa wil leverage Thankful’s AI agent. Thankful is led by founder and Ceo Ted Mico. The company said it is developing natural language processing software to help provide personalized service interactions for brands. Financial details of the partnership were not announced. Thankful says its customers include Zendesk, Kustomer and Gladly. The company is venture backed by Alpha Edison, Bonfire Ventures, Ten-One-Ten, Greycroft, Omega, and Miramar Ventures.


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